Refund Policy


CANCELLATION and REFUND POLICY
All conference refund requests must be submitted in writing and postmarked no later than Feb 22, 2017 for a full refund, less a $30 processing fee. 

Cancellations postmarked between February 23 and March 15, 2017 will be eligible to receive a 50 percent refund. 
All refunds will be processed after the completion of the conference. 
No refunds will be given for cancellations made after March 15, 2017.

SUBSTITUTION POLICY
Delegates may send a substitute in their place with no extra charge in lieu of requesting a refund with prior notification to NWGABFC up to March 24, 2017
Substitutions may be made after March 24, 2017, including the day of the conference, for a $15 substitution fee.

SPECIAL CIRCUMSTANCES
Refunds may be granted, at the sole discretion of NWGABFC, if a delegate is unable to attend the conference due to a family death, extreme illness, or other extraordinary circumstance. 

NWGABFC must be notified immediately by letter or email. 
NWGABFC retains the right to request a death certificate, physician note or other information related to the decision. 
Any refund (minus the $30 processing fee) will be issued as soon as possible and no later than (4) weeks after the conference has concluded. NWGABFC is not responsible for events beyond our control such as weather conditions, flight cancellations, venue property conditions, or civil unrest. No refunds will be given in these situations.